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How to connect an ACH account

During the onboarding process, you will be guided through the connection of a US bank account (ACH) to Stripe, which enables us to streamline the billing process.

💡 Please note that this example is for the bank "The Southern Bank Company", but the same principles apply.

Once you have made it this far, you will see a page with available payment methods, and you can click through to “US Bank Account”. Place in your full name, email, and select your bank.

You will be taken to your Bank's website through a pop-up window and asked to log in.

Most Banks have a 2FA (two-factor authentication) system, and they will ask you to confirm your identity with a code sent to your phone via SMS, or via an Authenticator App.

Following the verification, you will receive some pertinent information regarding the connection and Stripe; once you’re ready, click on “Allow” to move forward.

Select which account you would like, and proceed forward with “Connect Account”.

You should receive a confirmation like this that your account was successfully connected via Stripe! Continue to JoyLink.

Finally, make sure to enter your full name once again and set up the bank account. You should be all set and fully connected now.

❓Need Additional Help?

If you run into any issues during the upload process, Contact our support team and we'll be happy to assist you.

Updated on: 28/05/2026

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